1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services offered by Authentic Braid (“Salon”, “we”, “us”, or “our”). By booking an appointment, using our website, or utilizing our services, you agree to be bound by these Terms.

2. Appointment Booking and Cancellation

  • Appointments: Appointments can be booked online, by phone, or in person. A valid credit card may be required to secure your appointment.
  • Confirmation: You will receive an appointment confirmation email or text message. Please review it carefully and inform us immediately of any discrepancies.
  • Cancellation: Cancellations must be made at least [Insert Number] hours before your appointment to avoid a cancellation fee of [Insert Amount].
  • No-Shows: No-shows will be charged the full-service price.

Late Arrivals: We understand unforeseen circumstances. However, excessive tardiness may result in shortened service time or rescheduling, subject to stylist availability.

3. Payment

  • Prices: Service prices are subject to change without notice. Prices quoted at the time of booking are guaranteed.
  • Payment Methods: We accept various payment methods, including cash, credit/debit cards, and mobile payments. Gratuities are appreciated but not mandatory.
  • Deposits: We may require a deposit for certain services or long appointments.
  • Refunds: Refunds are not offered for completed services. If you are unsatisfied with your service, please bring it to our attention immediately so we can try to resolve the issue.

4. Hair Preparation and Expectations

  • Cleanliness: Please arrive with clean, detangled hair free of product buildup. We may refuse service if hair is deemed unsuitable for braiding due to hygiene concerns.
  • Hair Extensions: We offer hair extensions for purchase or may use your own. If using your own, ensure they are clean, good quality, and appropriate for the chosen style.
  • Scalp Condition: We cannot be held responsible for any reactions or damage to your scalp resulting from pre-existing conditions or allergies. Disclose any concerns about your scalp or medical conditions that may affect braiding suitability.
  • Realistic Expectations: Communicate your desired style. We will strive to meet your expectations, but some styles may not be achievable due to individual hair texture, length, or growth patterns.
  • Maintenance: Braids require proper maintenance for longevity and hair health. We provide instructions and recommend using our recommended products to ensure optimal braid results.

5. Liability and Disclaimer

  • We are not medically qualified professionals. If you have any concerns about the suitability of braiding for your hair or scalp, please consult a doctor before booking.
  • We use professional-grade products but cannot guarantee individual reactions. You are responsible for informing us of any allergies or sensitivities before your service.
  • We hold no responsibility for damage to personal belongings left unattended at the salon.
  • We strive for optimal results, but cannot guarantee specific outcomes due to individual hair variations and maintenance practices.
  • Our services are not a substitute for professional medical advice. We cannot be held liable for any medical conditions or complications arising from braids.

6. Intellectual Property

All content on our website and marketing materials is our intellectual property and protected by copyright and trademark laws. You may not copy, reproduce, distribute, or modify any content without our permission.

7. Governing Law and Dispute Resolution

These Terms and any disputes arising from them shall be governed by and construed following the laws of Kentucky.

8. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of our services. Any prior or contemporaneous communications, representations, or agreements are superseded by these Terms.

9. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website.

11. Contact Us

If you have any questions about these Terms, please contact us at contact@authenticbraid.com or +1 502 808 4131